70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Normally, 142 million consumers go to Yelp every month. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Over Half Of Consumers Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

89% Of Individuals Prefer To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, folks choose to read reviews on their phones.

Source: Statista

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Income

Businesses that treat clients honorably typically prosper, review sites help ensure of that.

Source: Statuslabs

Reviews Posted On Twitter Can Increase Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

70 Percent Of Customers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When customers have to select a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick a physician or a legal representative.

Younger people (age 18-35) are even more inclined to hire an expert based on online reviews. Just 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation doesn't affect simply the customers. Potential employees also take a look at scores and read reviews.

Source: Deloitte

53% Of Customers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

If A Company Handles Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Software Reviews Impact Over 98% Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

USA Shoppers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When people read reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.

Source: Statista