30% Of Customers Feel Positive About A Business Which Reacts To Online Reviews

Corresponding with your customers builds their trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to spend more cash with a company.

Source: Statuslabs

15 Percent Of People Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of prospective customers won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

Most Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star ratings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower score in fact helps your overall score.

According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Visitors Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing choices are made quickly.

Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly generally prosper, review websites help ensure of that.

Source: Statuslabs

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read much more reviews to get a clear view of how business is in fact doing. Do not depend on that fact alone.

Source: Brightlocal

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals spend more than five times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

67% Of Customers Admit Reviews Are A "Very Important" Factor When Selecting A Service Provider

When customers need to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still need customer reviews. There's no other way around it. Consumers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70% Of Consumers Choose To Discover A Business By Means Of Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it's worth trying a different approach also. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Clients Read A Businesses Feedback To Reviews

Not only do most consumers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Published On Twitter Can Improve Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal