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82 Percent Of Customers Visit Review Sites Because They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Product Or Services.
Users come because they have actually already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
USA Buyers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those very same consumers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
If They Were Asked, 77% Of Clients Would Leave A Review
More than a 35% would do it to notify others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to submit a review to assist other people with their choice making process.
Source: Podium
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats indicate a business's reputation doesn't affect simply the customers. Potential team members likewise look at scores and take a look at reviews.
Source: Deloitte
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
72% Of Clients Won't Take Action Unless They Read Some Reviews
Irrespective of how tempting your marketing is, you still require consumer reviews. There is no way around it. Clients are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
83% Of All Younger Customers Were Invited To Give A Review Recently
Of those invited, 80% of consumers did give a review. Overall, companies have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people devote more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo