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A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
Software Reviews Influence Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
74% Of Regional Businesses Have At Least One Google Review
A single review is far from enough to improve your site's SERP ranking.
Taking a look at online ratings stats, we discovered that a business needs to have a minimum of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Reviews Published On Twitter Can Boost Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
15 Percent Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of possible customers will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
83% Of All Younger Consumers Were Asked To Submit A Review Recently
Of those invited, 80% of customers did post a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of customer reviews go on without a reaction. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
Online Item Reviews About A Product Can Raise Its Conversion Rate By An Incredible 270%
User review stats reveal the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Only 6% Of Customers Do Not Rely On Customer Reviews At All
According to customer review data, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
83 Percent Of Customers Don't Rely On Advertising
The conventional channels to reach consumers aren't as influential as they used to be. Many users who no longer trust ads select to pay attention to customers' suggestions online.
Source: Statuslabs
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be consumers are looking for. Practically a third of customers state composed reviews are the only feature that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
If A Company Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business
Customers do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
89% Of Clients Like To Read Reviews On Their Smart Devices
Be it via an app or a mobile web browser, most people prefer to read reviews on their mobile devices.
Source: Statista
American Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals check out reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz