63.6% Of Consumers Go To Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review stats show the basic popularity of a site can just presume when it comes to trust.

Source: Review Trackers

The Typical Review Word Count Has Become 65% Much Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. For that reason, purchasing decisions are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of possible clients won't even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two-thirds of businesses have outstanding and awesome scores. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews typically bring the very same weight as advice from family and friends.

Source: Brightlocal

Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Over Half Of Shoppers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are evidently the more opinionated ones.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Income

Businesses that treat consumers well usually flourish, review sites help make certain of that.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Wish To Buy A Product Or A Service And Wish To Get The Truth About Business Products And Services.

Review sites are places that people go to get the truth about a item, service or business . Due to the fact that they have actually currently formed a buying decision, users come. The majority of them (89%) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

74% Of Local Businesses Have At A Minimum, One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Looking at online scores data, we found out that a business needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable impact on consumers.

They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those invited, 80% of clients did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

95% Of Disappointed Customers Will Go Back To A Company If A Company Makes An Effort To Resolve Issues Quickly And Effectively

Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday