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Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management stats show a company's reputation doesn't impact just the customers. Potential employees also look at scores and take a look at reviews.
Source: Deloitte
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
83 Percent Of Consumers Do Not Trust Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust advertisements choose to focus on consumers' recommendations online.
Source: Statuslabs
Software Application Reviews Impact Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
73 Percent Of Customers Believe Client Reviews Are More Vital Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the would-be customers are searching for. Practically a 3rd of customers say written reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
United States Buyers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp monthly. This is as excellent a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The more detailed other users describe your services or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
The Average Review Length Has Actually Become 65% Much Shorter Since 2010
In recent years reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of consumer reviews remain without a reaction. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous impact on their decision when customers have to select a solution provider.
Source: DemandGenReport