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If They Were Asked, 77% Of Customers Would Most Likely Submit A Review
More than a 35% would post a review to inform others about their customer encounter and 24% would probably direct their review to the business itself.
Over a 26% would want to post a review to assist other people with their choice making process.
Source: Podium
63.6% Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats show the general popularity of a site can only go so far.
Source: Review Trackers
Reviews Shared On Twitter Can Grow Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of businesses have excellent and great scores. Only 5% of businesses have a score below three stars.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Normally, 142 million customers go to Yelp on a monthly basis. This is as great a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
15% Of People Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible consumers won't even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
83% Of All Young Shoppers Were Invited To Post A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Positive Reviews Encourage 68% Of Customers To Use A Local Business
Because the huge majority of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
The Typical Review Length Has Actually Become 65% Much Shorter Since 2010
These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
Customers Could Invest 31% More With A Business That Has Terrific Reviews
Pay attention to this fact. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone