53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews go on without a response. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Many Best-selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to customer review stats, a whopping 19% of consumers constantly rely on online reviews and never ever a buy without reading reviews initially.

Source: Statista

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly usually prosper, review websites help make certain of that.

Source: Statuslabs

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger individuals know the value of being informed. User-generated material has an indisputable influence on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Shoppers Prefer To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, everyday people prefer to read reviews on their mobile phones.

Source: Statista

Favorable Reviews Motivate 68% Of Consumers To Use A Local Business

Since the large bulk of consumers check out reviews, you'd want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73 Percent Of Customers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear people aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the potential clients are trying to find. Practically a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are relevant and helpful.

Source: Fan and Fuel

Clients Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. For that reason, buying choices are made quickly.

Online reviews are obviously convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

A Solitary Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% boost.

Source: RevLocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company

This stat is one of many that illustrate the importance of online ratings. Now that news of consumer complete satisfaction travels this quick, keeping your customers pleased is more vital than ever.

57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with a best five star score.

Source: Brightlocal

If A Company Deals With Issues Quickly And Effectively, 95% Of Unhappy Customers Will Go Back To A Company

Customers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review stats, people spend more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

Online Reviews Impact 67.7% Of Customer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Google Accounts For 57.5 Percent Of All Reviews Across The Globe

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other people, you quickly pick a model that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

15% Of Clients Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15% of possible clients will not even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs