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64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
89% Of Individuals Like To Read Reviews On Their Mobile Phones
Be it via an app or a mobile internet browser, customers prefer to read reviews on their mobile devices.
Source: Statista
15 Percent Of People Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of possible consumers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
Google Represents 57.5% Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing consumers see. Still, users focus on other aspects as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.
Source: Statista
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% boost.
Source: RevLocal
Many Best Selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower score in fact helps your overall score.
According to client rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
74 Percent Of Local Companies Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online rankings data, we discovered that a company needs to have an average of 40 reviews before users "Award" it with a star.
Source: Brightlocal
70% Of Consumers Choose To Find Out About A Business Through Articles And Reviews, Rather Than Advertisements
Ads are all well and good, but it deserves trying a different approach too. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When consumers need to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Negative Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do many clients check out the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal