83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those invited, 80% of clients did post a review. Overall, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

The Majority Of Customers Aged 25-34 Published Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally 2 out of 3 businesses have exceptional and awesome rankings. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

Most Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new car and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star ranking is the first thing customers see. Still, users take notice of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US consumers.

Source: Statista

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your consumers establishes trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are more willing to invest more money with a company.

Source: Statuslabs

If A Business Makes An Effort To Fix Issues Rapidly And Effectively, 95% Of Dissatisfied Clients Will Go Back To A Company

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to take notice of clients' suggestions online.

Source: Statuslabs

60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and score statistics reveal people value the opinion of peers more than any other material.

Source: Collective Bias

82% Of Consumers Check Out Review Websites Since They Wish To Buy A Service Or An Item And Want To Get The Facts About Business Product Or Services.

Review sites are locations that customers go to get the truth about a product, service or business . Since they have actually already formed a purchase decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Clients Could Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your service or product, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone