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30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may anticipate, customers who feel this way are happy to invest more money with a business.
Source: Statuslabs
72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need client reviews. There is no way around it. Clients are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All
According to client review stats, a massive 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
The Majority Of Popular Products Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
83 Percent Of Customers Do Not Trust Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements choose to take notice of consumers' recommendations online.
Source: Statuslabs
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or negative one.
Source: Brightlocal
83% Of All Younger Buyers Were Invited To Give A Review Recently
Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
Users Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done faster. Purchasing decisions are made quickly.
Online reviews are clearly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
Since They Desire To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Websites.
Users come since they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a physician or a lawyer.
Young people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters