88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

United States Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically ads.

Source: Martech Zone

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. The majority of people read much more reviews to get a better idea of how the business is actually doing. Don't depend on that figure alone.

Source: Brightlocal

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Because the large bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Corresponding with your clients builds their trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you may anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

Software Application Reviews Influence Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Clients Might Spend 31% More With A Business That Has Excellent Reviews

Take notice of this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social media. With men being two times as likely to be affected than women.

Reviews and score stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Customer reviews make the stats appear more authentic which is what the prospective clients are trying to find. Practically a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star score is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a lawyer or a physician.

Young people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

89% Of Shoppers Choose To Read Reviews On Their Smartphones

Be it by means of an app or a mobile browser, people today prefer to read reviews on their mobile devices.

Source: Statista

More Than Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is among lots of that illustrate the significance of online scores. Now that news of client fulfillment travels this quick, keeping your consumers pleased is more vital than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked just for companies with a best five star score.

Source: Brightlocal

Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our buying preferences.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall 2 out of 3 businesses have excellent and good scores. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

89% Of Clients Read A Companies Feedback To Reviews

Not only do a lot of customers check out the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.

Source: Brightlocal