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Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
15 Percent Of Users Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of prospective customers won't even think about working with a company they can't discover opinions about.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise influence our buying decisions.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a business's reputation does not affect simply the consumers. Potential employees likewise look at ratings and read reviews.
Source: Deloitte
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as suggestions from loved ones.
Source: Brightlocal
83% Of Consumers Do Not Trust Advertising
The standard channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to take notice of customers' suggestions online.
Source: Statuslabs
Users Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
95% Of Unsatisfied Customers Will Go Back To A Company If A Company Takes Care Of Issues Rapidly And Efficiently
Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
89% Of Clients Review A Companies Feedback To Reviews
Not only do many customers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star score is the first thing customers see. Still, users pay attention to other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA consumers.
Source: Statista
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more authentic which is what the prospective consumers are looking for. Nearly a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to choose an attorney or a medical professional.
Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista