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98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Usually, 142 million consumers visit Yelp on a monthly basis. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
A Lot Of Popular Items Have An Average Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Google Represents 57.5% Of All Reviews All Over The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Corresponding with your clients develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.
As you might anticipate, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read much more reviews to get a better idea of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick an attorney or a doctor.
Younger people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Customers
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same consumers are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
Reviews Shared On Twitter Can Help Increase Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics suggest a business's reputation doesn't impact simply the consumers. Prospective employees also take a look at rankings and read reviews.
Source: Deloitte
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most credible source of recommendations. Online reviews normally bring the very same weight as advice from loved ones.
Source: Brightlocal
77% Of Consumers Would Most Likely Leave A Review If They Were Asked
More than a 35% would submit a review to notify others about their client encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium