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61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Overall two thirds of businesses have good and outstanding ratings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
In the present day reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out a lot more reviews to get a better idea of how the business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
If They Were Asked, 77% Of Customers Would Certainly Post A Review
More than a 35% would do it to notify others about their customer encounter and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their choice making process.
Source: Podium
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.
These online review stats show the basic popularity of a website can just presume when it comes to trust.
Source: Review Trackers
72% Of Clients Won't Take Action Before They Check Out Some Reviews
Regardless of how attractive your marketing is, you still need client reviews. There's no way around it. Customers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with scores alone.
Written reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Nearly a third of consumers state composed reviews are the only function that makes them think the sites' reviews are beneficial and relevant.
Source: Fan and Fuel
95% Of Dissatisfied Clients Will Return To A Company If A Company Deals With Problems Quickly And Effectively
Clients don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Online Product Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase likelihood for an item with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center