Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals spend more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

Online Product Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

More Than Half Of Clients Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista

Majority Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the value of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57 percent of customers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for companies with a best five star ranking.

Source: Brightlocal

91% Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually bring the very same weight as recommendations from family and friends.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact make use of them.

Although we now understand why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and rating stats show people value the opinion of peers more than any other material.

Source: Collective Bias

98 Percent Of Yelp's Browsers Bought From A Business They Found On The Site

Typically, 142 million consumers go to Yelp each month. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers honorably generally succeed, review sites help make sure of that.

Source: Statuslabs

Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying decisions are made rapidly.

Online reviews are certainly persuasive, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when clients have to select a service provider.

Source: DemandGenReport

15% Of Users Do Not Trust Businesses Without Any Online Reviews

No trust suggests no interactions. 15 percent of possible consumers won't even consider working with a business they can't find viewpoints about.

Source: Statuslabs