Software Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that companies should to be constantly requesting reviews.

Source: Statuslabs

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

95% Of Unsatisfied Customers Will Return To A Business If A Company Makes An Effort To Fix Problems Rapidly And Effectively

Customers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two thirds of businesses have good and outstanding scores. Only 5% of companies have a rating listed below three stars.

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70% Of Customers Choose To Find Out About A Business Through Reviews And Short Articles, Instead Of Ads

Ads are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

Reviews Posted On Twitter Can Help Grow Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an unassailable effect on consumers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is among lots of that illustrate the value of online scores. Now that news of client fulfillment travels this quick, keeping your clients delighted is more crucial than ever.

57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for businesses with an ideal five star score.

Source: Brightlocal

Consumers Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, purchasing decisions are made rapidly.

Online reviews are obviously convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social media which can also influence our purchasing preferences.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

Clients Might Spend 31% More With A Business That Has Great Reviews

Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements choose to take note of consumers' suggestions online.

Source: Statuslabs