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Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you offer them a great experience.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Earnings
Businesses that treat customers honorably normally flourish, review websites help make sure of that.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Top Business Concern
Reputation management stats indicate a company's reputation does not impact simply the customers. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
Due To The Fact That They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Websites.
Review websites are places that people go to get the facts about a business, service or product . Users come due to the fact that they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews
Staying connected with your customers establishes trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you may expect, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
83% Of All Young People Were Invited To Submit A Review Recently
Of those invited, 80% of customers did post a review. Overall, companies have asked 66% of all clients to give a review on their company.
Source: Brightlocal
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Generally, 142 million consumers go to Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
77% Of Clients Would Undoubtedly Post A Review If They Were Asked
More than a 35% would leave a review to inform others about their customer encounter and 24% would likely direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their choice making process.
Source: Podium