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89% Of Customers Read A Businesses Reactions To Reviews
Not only do the majority of individuals check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
82% Of Consumers Visit Review Sites Due To The Fact That They Wish To Buy A Product Or A Service And Wish To Get The Truth About The Businesses Services And Products.
Users come due to the fact that they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management statistics show a company's reputation doesn't affect just the consumers. Prospective employees also take a look at ratings and read reviews.
Source: Deloitte
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new automobile and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly pick a model that works for you. That's how positive reviews convert customers into customers.
Source: Consumer Affairs
77% Of Clients Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
15 Percent Of Users Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of possible customers won't even consider working with a company they can't discover opinions about.
Source: Statuslabs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
Over Half Of Consumers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are plainly the more opinionated ones.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same clients are also ready to accept slower shipping times for such products.
Source: Turntonetworks
Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses
Considering that the huge bulk of consumers check out reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal