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72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
No matter how tempting your marketing is, you still require customer reviews. There's no way around it. Consumers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing preferences.
According to social reviews stats, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that 4 out of 5 users are likely to rely on a local business.
Source: RevLocal
70 Percent Of Consumers Prefer To Find Out About A Business By Means Of Articles And Reviews, Rather Than Ads
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
83% Of All Younger People Were Asked To Submit A Review Recently
Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as guidance from friends and family.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall two-thirds of businesses have excellent and great rankings. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies
Younger individuals understand the worth of being informed. User-generated content has an indisputable effect on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been missing out on. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
15% Of Buyers Don't Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15 percent of potential customers will not even consider working with a company they can't discover opinions about.
Source: Statuslabs
Many Best Selling Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to client rating statistics, conversion rates begin to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the would-be customers are searching for. Practically a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are helpful and relevant.
Source: Fan and Fuel
95% Of Dissatisfied Customers Will Return To A Business If A Business Deals With Problems Quickly And Effectively
Consumers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
The Typical Review Length Has Gotten 65% Much Shorter Since 2010
In the present day reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers