73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the would-be customers are trying to find. Almost a 3rd of consumers state written reviews are the only feature that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

If They Were Asked, 77% Of Clients Would Certainly Submit A Review

More than a 35% would submit a review to notify others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation does not affect simply the customers. Prospective team members also look at rankings and read reviews.

Source: Deloitte

Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made quickly.

Online reviews are clearly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone

95% Of Unhappy Consumers Will Return To A Business If A Business Manages To Solve Issues Quickly And Effectively

Consumers don't anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Only 6% Of Consumers Don't Trust Customer Reviews At All

According to consumer review statistics, a tremendous 19% of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Reviews Published On Twitter Can Help Boost Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people spend more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'very influential'.

To show the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

89% Of Consumers Prefer To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, everyday people choose to read reviews on their mobile phones.

Source: Statista

Over Half Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are obviously the more opinionated ones.

Source: Statista

91 Percent Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews usually carry the very same weight as suggestions from family and friends.

Source: Brightlocal