Just 6 Percent Of Customers Don't Trust Customer Reviews At All

According to customer review data, a massive 19 percent of consumers always trust online reviews and never ever a make a purchase without reading reviews initially.

Source: Statista

52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People expect to see some negative reviews.

Source: Capterra

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats put consumers' reviews as the most trustworthy source of suggestions. Online reviews usually carry the very same weight as recommendations from family and friends.

Source: Brightlocal

82 Percent Of Customers Check Out Review Sites Due To The Fact That They Want To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Products And Services.

Review sites are locations that customers go to get the facts about a service, business or product . Users come because they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

Currently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

Over Half Of People Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are reportedly the more vocal ones.

Source: Statista

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated material has an unassailable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers well usually succeed, review websites help ensure of that.

Source: Statuslabs

Majority Of Customers Won't Use A Service If It Has Less Than A 4 Star Score

This stat is among lots of that highlight the importance of online scores. Now that news of client fulfillment travels this fast, keeping your clients delighted is more crucial than ever.

57% of consumers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Customers

24% of US shoppers consider reviews as 'incredibly influential'.

To show the significance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those very same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

86% Of Customers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you offer them an excellent experience.

Source: Brightlocal

83% Of All Younger Clients Were Invited To Post A Review Recently

Of those asked, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal