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30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Corresponding with your customers builds their trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you might anticipate, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
The Average Review Length Has Actually Gotten 65% Much Shorter Since 2010
At this present time reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and rating statistics show people value the viewpoint of peers more than any other content.
Source: Collective Bias
63.6 Percent Of Customers Go To Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
These online review statistics reveal the basic appeal of a website can just go so far when it concerns trust.
Source: Review Trackers
American Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
If They Were Asked, 77% Of Clients Would Likely Submit A Review
More than a 35% would submit a review to advise others about their consumer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their decision making process.
Source: Podium
83% Of All Young Clients Were Invited To Leave A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Expert Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to pick an attorney or a doctor.
Younger people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
Google Represents 57.5 Percent Of All Reviews Around The Globe
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers