Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your product or service, the more cash you can charge and customer review statistics show us precisely just how much more.

Source: Martech Zone

The Majority Of Shoppers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers expect to see some negative reviews.

Source: Capterra

83 Percent Of Clients Don't Rely On Advertising

The conventional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads choose to pay attention to customers' suggestions online.

Source: Statuslabs

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Individuals Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile internet browser, individuals prefer to read reviews on their cell phones.

Source: Statista

70 Percent Of Consumers Choose To Discover A Business By Means Of Reviews And Short Articles, Rather Than Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best method to find the truth about a service or product.

Source: Statuslabs

61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Typically 2 out of 3 companies have exceptional and awesome ratings. Only 5% of businesses have a score listed below three stars.

Source: Brightlocal

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really use them.

Although we now understand why customer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation does not impact simply the consumers. Prospective team members also look at rankings and take a look at reviews.

Source: Deloitte

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

91% Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews typically bring the exact same weight as suggestions from family and friends.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270%

User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your clients builds their trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

72% Of Clients Won't Take Action Unless They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine