90% Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

74% Of Regional Companies Have At Least One Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online rankings stats, we learnt that a business needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

Over Half Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Rating

This stat is among many that illustrate the value of online scores. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more important than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for companies with a best five star ranking.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a reaction. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

More Than Half Of Shoppers Aged 25-34 Published Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

Just 6 Percent Of Customers Don't Rely On Client Reviews At All

According to client review data, a tremendous 19 percent of consumers always trust online reviews and never a buy without checking out reviews first.

Source: Statista

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score statistics reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick an attorney or a medical professional.

Young people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

89% Of Consumers Like To Read Reviews On Their Smartphones

Be it via an app or a mobile web browser, customers prefer to read reviews on their smart phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star score is the first thing customers see. Still, users focus on other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

If A Company Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Company

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to remedy things. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Advertisements

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the best way to find the truth about a service or product.

Source: Statuslabs