Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

Over Half Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a reply. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two-thirds of businesses have good and exceptional ratings. Only 5% of companies have a score below 3 stars.

Source: Brightlocal

Due To The Fact That They Want To Acquire A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.

Review websites are locations that customers go to get the truth about a business, service or item . Because they have actually already formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our buying preferences.

According to social media reviews statistics, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Favorable Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Considering that the huge bulk of consumers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

The Majority Of Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal

Only 6% Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review statistics, a massive 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the huge impact user scores have on their business. Unfavorable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If A Business Manages To Solve Issues Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Business

Consumers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

74% Of Regional Companies Have At A Minimum, One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Looking at online scores data, we found out that a business needs to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet from twitter.

Source: Review Trackers