Just 6% Of Consumers Don't Trust Customer Reviews At All

According to client review stats, a massive 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

91% Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews typically carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how tempting your marketing is, you still require consumer reviews. There is no skirting around it. Clients are still willing to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

89% Of Consumers Read A Companies Reactions To Reviews

Not only do many individuals check out the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Because the vast bulk of customers check out reviews, you'd want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about first impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have a massive impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize An Organisation

This stat is one of numerous that highlight the value of online scores. Now that news of client satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for businesses with an ideal five star rating.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.

Source: Statista

30% Of Customers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your consumers develops trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more cash with a company.

Source: Statuslabs

United States Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews go on without a response. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also influence our buying preferences.

According to social media reviews data, Facebook impacts the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are likely to rely on a local business.

Source: RevLocal

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic appeal of a site can just go so far.

Source: Review Trackers

Reviews Posted On Twitter Can Help Grow Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

73% Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review data make it clear people aren't satisfied with scores alone.

Written reviews make the statistics appear more authentic which is what the potential clients are looking for. Almost a third of customers state written reviews are the only feature that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly typically prosper, review sites help make certain of that.

Source: Statuslabs