53% Of Customers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of consumer reviews go on without a reaction. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When people check out reviews, they focus on various aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of US consumers.

Source: Statista

One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful people know the worth of being informed. User-generated content has an unassailable effect on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general popularity of a website can just go so far.

Source: Review Trackers

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Considering that the vast bulk of consumers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Young Consumers Were Asked To Submit A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers well typically prosper, review websites help make certain of that.

Source: Statuslabs

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

Because They Want To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Sites.

Users come due to the fact that they have actually currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of possible customers won't even think about working with a business they can't find viewpoints about.

Source: Statuslabs

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally two thirds of companies have outstanding and awesome scores. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Clients Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing choices are made quickly.

Online reviews are certainly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone