88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation does not impact just the clients. Prospective employees likewise look at rankings and take a look at reviews.

Source: Deloitte

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'extremely frequently'.

Source: Trust You

Clients Might Invest 31% More With A Business That Has Excellent Reviews

Take notice of this statistic. The more detailed other users describe your product and services, the more money you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

Only 6 Percent Of Consumers Do Not Trust Client Reviews At All

According to client review stats, a whopping 19% of customers constantly trust online reviews and never a buy without reading reviews initially.

Source: Statista

90% Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your website.

Source: Martech Zone

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business

This stat is among many that illustrate the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your consumers delighted is more important than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for businesses with an ideal five star score.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing customers see. Still, users pay attention to other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

Reviews Posted On Twitter Can Help Boost Sales By 6.46%

Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have asked 66% of all customers to post a review on their business.

Source: Brightlocal

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly typically succeed, review websites help make sure of that.

Source: Statuslabs

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats prove that 63% of customer reviews go on without a reply. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

30% Of Consumers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your clients creates trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are happy to invest more money with a business.

Source: Statuslabs

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista