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74 Percent Of Local Companies Have At A Minimum, One Google Review
One review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings statistics, we found out that a company requires to have approximately 40 reviews before customers "Award" it with a star.
Source: Brightlocal
Negative Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people spend more than 5 times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out consumer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a massive effect on their decision when customers have to pick a solution provider.
Source: DemandGenReport
Consumers Could Invest 31 Percent More With A Business That Has Great Reviews
Take notice of this fact. The more detailed other users describe your product and services, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Aspect
Data reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
70% Of Customers Need To Read A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read many more reviews to get a better idea of how business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
89% Of Consumers Read A Businesses Replies To Reviews
Not only do the majority of consumers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most trustworthy source of recommendations. Online reviews usually carry the very same weight as guidance from family and friends.
Source: Brightlocal
15 Percent Of Users Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of possible clients won't even think about working with a company they can't find opinions about.
Source: Statuslabs
If A Company Manages To Solve Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business
Clients don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a substantial impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same clients are also happy to accept slower shipping times for such products.
Source: Turntonetworks
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats reveal the basic appeal of a website can only presume when it concerns trust.
Source: Review Trackers