91% Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the exact same weight as suggestions from loved ones.

Source: Brightlocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they recognize the massive effect user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

Reviews Posted On Twitter Can Grow Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people devote more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses

Since the huge bulk of consumers check out reviews, you would want yours to be appealing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat customers well usually succeed, review sites help ensure of that.

Source: Statuslabs

73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the prospective clients are searching for. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

83 Percent Of Customers Don't Rely On Advertising

The traditional channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to pay attention to customers' recommendations online.

Source: Statuslabs