Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise affect our buying decisions.

According to social reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

More Than Half Of People Aged 25 To 34 Wrote Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Google Represents 57.5 Percent Of All Reviews Around The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your customers builds their trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

89% Of Consumers Browse A Businesses Reactions To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

83 Percent Of Clients Don't Trust Advertising

The conventional channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust advertisements pick to take notice of clients' suggestions online.

Source: Statuslabs

89% Of Shoppers Prefer To Read Reviews On Their Cell Phones

Be it through an app or a mobile web browser, people prefer to read reviews on their mobile devices.

Source: Statista

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

A Lot Of Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower ranking really helps your overall score.

According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their buying confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If A Business Takes Care Of Problems Quickly And Effectively, 95% Of Unsatisfied Consumers Will Return To A Business

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

86 Percent Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

77% Of Consumers Would Most Likely Submit A Review If They Were Asked

More than a 35% would post a review to educate others about their consumer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to assist other people with their decision making process.

Source: Podium

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

98 Percent Of Yelp's Visitors Bought From A Business They Found On The Website

Typically, 142 million customers visit Yelp monthly. This is as excellent a time as any if you have not claimed your free Yelp business page.

Source: RevLocal