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64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people read much more reviews to get a clear view of how the business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nonetheless, they recognize the massive impact user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Data reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the general popularity of a website can only go so far.
Source: Review Trackers
60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating stats show people value the opinion of peers more than any other material.
Source: Collective Bias
15 Percent Of Consumers Do Not Trust Businesses Without Any Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers will not even consider working with a business they can't find opinions about.
Source: Statuslabs
USA Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
89% Of Customers Review A Companies Responses To Reviews
Not only do a lot of consumers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Customers Could Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
The Typical Review Word Count Has Become 65% Shorter Since 2010
Presently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics position customers' reviews as the most credible source of suggestions. Online reviews typically bring the same weight as recommendations from loved ones.
Source: Brightlocal