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Online Item Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
83% Of All Young Shoppers Were Invited To Give A Review Recently
Of those asked, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Communicating with your consumers builds their trust. Even something like responding to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are ready to invest more money with a business.
Source: Statuslabs
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars
Overall two-thirds of businesses have exceptional and good rankings. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Usually, 142 million customers go to Yelp each month. If you haven't declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
86% Of Customers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
Most Popular Items Have A Typical Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
89% Of Customers Like To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, individuals prefer to read reviews on their cell phones.
Source: Statista
Due To The Fact That They Want To Buy A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Go To Review Websites.
Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
88% Of Executives Regard Reputation Risk As A Top Business Problem
Reputation management statistics show a business's reputation doesn't affect just the clients. Potential employees also look at rankings and take a look at reviews.
Source: Deloitte
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses actually make use of them.
Although we now know why consumer reviews are so effective, a lot of businesses obviously do not.
Source: LsaInsider
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new car and there are a number of models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to choose one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
73% Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the potential customers are trying to find. Almost a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel