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53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats show that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing consumers that way.
Source: Review Trackers
70% Of Customers Choose To Find Out About A Business By Means Of Reviews And Short Articles, Rather Than Ads
Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they realize the enormous impact user rankings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Generally two thirds of companies have outstanding and good ratings. Just 5% of companies have a ranking below 3 stars.
Source: Brightlocal
15% Of Users Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of potential clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are also willing to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
74 Percent Of Local Companies Have At A Minimum, 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings data, we learnt that a business needs to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Reviews Posted On Twitter Can Help Increase Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Google Accounts For 57.5% Of All Reviews Throughout The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
83 Percent Of Clients Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to focus on consumers' recommendations online.
Source: Statuslabs