88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation does not affect just the consumers. Potential team members likewise take a look at rankings and read reviews.

Source: Deloitte

83% Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust advertisements choose to take notice of clients' suggestions online.

Source: Statuslabs

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really use them.

Although we now know why client reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

83% Of All Young Buyers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did post a review. In general, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly typically prosper, review sites help make certain of that.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star rating is the first thing customers see. Still, users focus on other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

US Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a response. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the basic appeal of a site can only go so far.

Source: Review Trackers