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Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you quickly decide on one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Overall 2 out of 3 businesses have excellent and awesome rankings. Only 5% of companies have a score below three stars.
Source: Brightlocal
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent
User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Found On The Site
Usually, 142 million consumers go to Yelp each month. If you haven't claimed your free Yelp business page, this is as great a time as any.
Source: RevLocal
15 Percent Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of prospective consumers will not even think about working with a business they can't find viewpoints about.
Source: Statuslabs
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger people know the worth of being informed. User-generated material has an unassailable effect on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
95% Of Unsatisfied Customers Will Return To A Business If A Company Takes Care Of Problems Rapidly And Effectively
Customers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
83 Percent Of Customers Don't Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads choose to pay attention to consumers' suggestions online.
Source: Statuslabs
Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to consumer review statistics, a tremendous 19% of customers always trust online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social reviews data, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to rely on a local business.
Source: RevLocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista