US Buyers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

86% Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

77% Of Individuals Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Buying decisions are made rapidly.

Online reviews are obviously persuasive, yet online marketers have not always come to appreciate the power of them.

Source: Martech Zone

Software Reviews Influence Over 98% Of All Purchasers

18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation doesn't impact simply the customers. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million consumers check out Yelp every month. If you have not declared your complimentary Yelp business page, this is as great a time as any.

Source: RevLocal

63.6% Of Customers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats reveal the general appeal of a site can just go so far when it pertains to trust.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to spend more time on your website. According to online review data, people spend more than 5 times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

83% Of Clients Don't Rely On Advertising

The standard channels to reach clients aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to focus on clients' recommendations online.

Source: Statuslabs

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still require customer reviews. There's no other way around it. Clients are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

77% Of Customers Would Likely Give A Review If They Were Asked

More than a 35% would post a review to notify others about their customer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

70% Of Consumers Choose To Learn About A Business By Means Of Posts And Reviews, Instead Of Ads

Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

67% Of Consumers Claim That Reviews Are A "Very Important" Factor When Choosing A Service Provider

Reviews have a massive effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport

74 Percent Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Taking a look at online scores stats, we learnt that a company requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal