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Just 6% Of Consumers Don't Trust Customer Reviews At All
According to client review stats, a whopping 19 percent of customers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
77% Of Users Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
Customers Could Invest 31% More With A Business That Has Terrific Reviews
Focus on this fact. The better other users explain your service or product, the more cash you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics put consumers' reviews as the most reliable source of suggestions. Online reviews typically carry the very same weight as advice from friends and family.
Source: Brightlocal
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally 2 out of 3 businesses have outstanding and awesome rankings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews As Well
We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People anticipate to see some unfavorable reviews.
Source: Capterra
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to choose an attorney or a medical professional.
Young people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.
The share of consumers, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat consumers honorably usually flourish, review websites help make sure of that.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
72 Percent Of Consumers Won't Take Action Before They Read Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There is no other way around it. Clients are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine