Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent boost.

Source: RevLocal

Negative Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people devote more than 5 times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are surprisingly the more opinionated ones.

Source: Statista

Online Item Reviews About A Product Can Boost Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase probability for an item with five reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies in fact use them.

Although we now understand why client reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

The Typical Review Length Has Actually Become 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they understand the huge impact user scores have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

83 Percent Of Customers Do Not Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements select to take notice of consumers' recommendations online.

Source: Statuslabs

Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users explain your service or product, the more money you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star rating is the first thing customers see. Still, users take notice of other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

95% Of Unhappy Consumers Will Go Back To A Company If A Company Deals With Problems Quickly And Efficiently

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Website

Typically, 142 million customers visit Yelp each month. This is as good a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your customers creates trust. Even something as basic as responding to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs