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Reviews Published On Twitter Can Help Grow Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics show the basic popularity of a website can just go so far.
Source: Review Trackers
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those exact same customers are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
82% Of Consumers Check Out Review Sites Since They Want To Acquire A Service Or A Product And Want To Get The Facts About Business Services And Products.
Users come due to the fact that they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
73% Of Customers Think Written Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with scores alone.
Consumer reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Almost a 3rd of customers say written reviews are the only function that makes them think the sites' reviews are appropriate and useful.
Source: Fan and Fuel
53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Google Accounts For 57.5% Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the massive effect user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who read customer reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
US Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American customers.
Source: Statista
89% Of Clients Prefer To Read Reviews Using Their Cell Phones
Be it via an app or a mobile web browser, people today choose to read reviews on their cell phones.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat customers fairly generally prosper, review websites help make certain of that.
Source: Statuslabs
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Corresponding with your clients establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are going to invest more money with a business.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Post A Review
More than a 35% would do it to notify others about their consumer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
70% Of Customers Choose To Discover A Business Through Posts And Reviews, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.
Source: Statuslabs