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A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat consumers honorably usually prosper, review websites help make sure of that.
Source: Statuslabs
77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270%
User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies in fact utilize them.
Although we now know why consumer reviews are so effective, many businesses apparently don't.
Source: LsaInsider
A Lot Of Best Selling Products Have A Typical Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to consumer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and awesome scores. Just 5% of businesses have a rating below three stars.
Source: Brightlocal
Reviews Posted On Twitter Can Increase Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of American Clients
24% of US shoppers consider reviews as 'very influential'.
To illustrate the importance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Company
This stat is among numerous that show the value of online rankings. Now that news of consumer satisfaction travels this fast, keeping your consumers delighted is more vital than ever.
57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for businesses with a best five star rating.
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site
Typically, 142 million consumers visit Yelp every month. If you have not declared your free Yelp business page, this is as great a time as any.
Source: RevLocal
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Because They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Websites.
Users come since they have actually already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Because the vast bulk of consumers read reviews, you'd want yours to be appealing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Customers Might Invest 31% More With A Business That Has Terrific Reviews
Pay attention to this statistic. The better other users explain your services or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone