72% Of Clients Won't Take Action Before They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still require client reviews. There's no other way around it. Customers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Presently reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Typically 2 out of 3 businesses have great and awesome ratings. Just 5% of companies have a rating below three stars.

Source: Brightlocal

Software Application Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated content has an indisputable effect on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

89% Of Customers Browse A Companies Feedback To Reviews

Not only do a lot of consumers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

Over Half Of People Aged 25-34 Posted Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact make use of them.

Although we now know why client reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

If They Were Asked, 77% Of Consumers Would Likely Submit A Review

More than a 35% would leave a review to advise others about their customer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of clients, who take notice of the variety of reviews is presently at 46 percent.

Source: Brightlocal

Consumers Could Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The more detailed other users explain your product and services, the more money you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270 Percent

User review stats reveal the purchase probability for an item with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Company

This stat is one of numerous that show the importance of online ratings. Now that news of customer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a perfect five star rating.

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'very influential'.

To show the value of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

60% Of Customers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and rating statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You