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83% Of All Younger Clients Were Asked To Give A Review Recently
Of those invited, 80% of customers did leave a review. Overall, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Visitors Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing choices are made quickly.
Online reviews are obviously persuasive, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
89% Of Customers Want To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, folks prefer to read reviews on their mobile phones.
Source: Statista
89% Of Clients Read A Businesses Responses To Reviews
Not only do the majority of consumers check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
60% Of Customers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.
Reviews and rating statistics reveal people value the opinion of peers more than any other material.
Source: Collective Bias
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the enormous effect user rankings have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for a product with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a physician or an attorney.
Younger people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters