15 Percent Of Consumers Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of potential clients won't even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

95% Of Unsatisfied Customers Will Go Back To A Company If A Business Takes Care Of Issues Rapidly And Efficiently

Consumers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

No matter how captivating your marketing is, you still need consumer reviews. There is no skirting around it. Customers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

If They Were Asked, 77% Of Clients Would Likely Give A Review

More than a 35% would leave a review to notify others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our buying preferences.

According to social reviews data, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that four out of five users are most likely to rely on a local business.

Source: RevLocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

United States Consumers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American clients.

Source: Statista

Favorable Reviews Encourage 68% Of Customers To Choose A Local Business

Since the large bulk of consumers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

86% Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

89% Of Clients Choose To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile browser, clients prefer to read reviews on their smart phones.

Source: Statista