Software Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

83% Of Clients Don't Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust ads choose to take notice of consumers' recommendations online.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our buying decisions.

According to social reviews statistics, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business.

Source: RevLocal

The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly select one that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Customers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are also ready to accept slower shipping times for such products.

Source: Turntonetworks

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who take note of the variety of reviews is currently at 46%.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Likely Submit A Review

More than a 35% would submit a review to inform others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to leave a review to help other individuals with their decision making process.

Source: Podium

89% Of Customers Want To Read Reviews Using Their Smart Devices

Be it through an app or a mobile browser, consumers choose to read reviews on their mobile devices.

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a medical professional.

Young people (age 18-35) are much more likely to employ a professional based upon online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

US Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When people check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.

Source: Statista

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your customers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are going to invest more money with a company.

Source: Statuslabs

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

15 Percent Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential consumers won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers visit Yelp each month. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal