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71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select an attorney or a medical professional.
Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
82% Of Customers Visit Review Websites Because They Wish To Buy A Service Or An Item And Want To Get The Truth About Business Products And Services.
Users come because they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
Online Product Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals know the worth of being informed. User-generated content has an unassailable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Only 6% Of Customers Do Not Rely On Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of consumers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
89% Of Consumers Read A Businesses Feedback To Reviews
Not only do many customers check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
The Typical Review Word Count Has Become 65% Shorter Since 2010
At the present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers well typically prosper, review sites help ensure of that.
Source: Statuslabs