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A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat consumers fairly typically succeed, review sites help make sure of that.
Source: Statuslabs
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
USA Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they focus on various aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.
Source: Statista
89% Of Consumers Choose To Read Reviews Using Their Cell Phones
Be it via an app or a mobile web browser, individuals choose to read reviews on their mobile devices.
Source: Statista
More Than Half Of Customers Aged 25-34 Published Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista
73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Written reviews make the stats appear more genuine which is what the potential consumers are searching for. Practically a third of consumers state written reviews are the only feature that makes them think the sites' reviews are relevant and beneficial.
Source: Fan and Fuel
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
The Typical Review Word Count Has Become 65% Shorter Since 2010
In recent years reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers visit Yelp each month. This is as great a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Since They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Go To Review Websites.
Users come due to the fact that they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a lawyer or a physician.
Young people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Only 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to consumer review stats, a massive 19 percent of customers constantly trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista