91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as suggestions from family and friends.

Source: Brightlocal

Many Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation doesn't affect just the clients. Prospective employees also look at ratings and take a look at reviews.

Source: Deloitte

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger people understand the worth of being informed. User-generated material has an indisputable impact on customers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

77% Of Users Don't Trust Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

77% Of Customers Would Leave A Review If They Were Asked

More than a 35% would leave a review to notify others about their client experience and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of companies have outstanding and great rankings. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews go on without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

83% Of All Young Shoppers Were Invited To Leave A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%

User review statistics show the purchase possibility for an item with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out many more reviews to get an idea of how business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still happy to hear you out, however they rely on other people more.

Source: My Testimonial Engine

89% Of Clients Review A Companies Feedback To Reviews

Not only do many customers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Only 6% Of Consumers Do Not Rely On Client Reviews At All

According to customer review stats, a whopping 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews initially.

Source: Statista

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra