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60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and rating stats reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'extremely influential'.
To highlight the value of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Clients don't care how excellent your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
83% Of All Young Shoppers Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. Overall, companies have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still need client reviews. There is no other way around it. Customers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Customers Could Spend 31 Percent More With A Business That Has Great Reviews
Take notice of this fact. The better other users describe your service or product, the more money you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
At the present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
Most Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower rating really helps your overall rating.
According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Score Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat clients well typically prosper, review websites help ensure of that.
Source: Statuslabs
53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of customer reviews go on without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more authentic which is what the potential consumers are trying to find. Nearly a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'always' or 'extremely often'.
Source: Trust You